Reviews
What our customers say
Some of these customers have worked with us for twenty and twenty-five years. Here they are in their own words.
Honest and reliable
After 25 years of service we have found that Cote’s is fair, honest and reliable.
Norm MachelDubrick Prop Management
About this serviceSwift service
I’ve had the pleasure of dealing with Coté Lock Service for many years now. Their professional, knowledgeable, swift service, coupled with that small family business feel, has helped foster a close working relationship. One that I’m sure will continue for many more years.
Andy KuntzKuntz Electroplating Inc.
About this servicePrompt, helpful and friendly service
From the first time we started working with Cote Lock almost twenty years ago, we have always had prompt, helpful and friendly service. John and Ken know the locksmith trade inside and out and they always help us to understand our options.
Joe ManciniThe Working Centre
About this serviceA great asset
Cote Lock has unlocked my heart! I use to hate dealing with locksmiths and security companies for my lock and access control needs as they were always impersonal and arrogant until now. Cote Lock has been a great asset to fulfil these requirements, whether it’s needed next week or immediately they are always there to help.
Bryan ReichardHoerbiger Finestamping
About this serviceLook forward to doing business with you
We want you to know how pleased we are with the outstanding service you have given us over the last 20 years. We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come.
Henry GodinhoBLM Transportation Group
About this servicePremium service
Premium Products and Service from Cote Lock.
Robert J.
Efficient and friendly service
We use Cote Lock extensively for both new construction and renovation keying work. They provide efficient, friendly service consistently and support our business well. I can enthusiastically recommend them!
Steve D.
About this serviceExcellent job and excellent service
I needed a new keypad lock for my door and I had to ask for help and recommendations based on what I wanted. The staff was very kind, honest and helpful towards my request. We had a fine gentlemen named Ben who came in, set up our lock and walked us through the configuration process. Excellent job and excellent service, well done!
Richard F.
About this serviceTheir support was above and beyond
Amazing customer service. Did not brush me off like the other guys in town did. The staff at Cote had genuine product knowledge and worked with me to find the right solution to my problem. Their support was above and beyond as it continued into the weekend after store closing. I will only go there for all future locksmith needs. Highly recommend.
Ken P.
About this serviceWell equipped to serve all your lock and safe needs
As a locksmith I’ve seen my share of locksmith shops. These guys have great quality stuff, innovative technology, old tried and true locks. Very knowledgeable staff. Well equipped to serve all your lock and safe needs. Great Stuff Cote Lock!!
Joshua P.
About this serviceInstant service with great satisfaction
Great place for a key duplication and lock installation as well as best locksmiths. Instant service with great satisfaction.
Bhavik P.
About this service
Google rating as shown on our Google Business Profile, checked November 2026. Leave us a review.
Kitchener · Waterloo · Cambridge
Need keys, locks or a door looked at?
Call the shop, drop in on Manitou Drive, or tell us what you need and we’ll get back to you during store hours. Quotes are free.